Welcome to Lýsi Solutions

Lýsi Solutions has the expertise to benefit your organisation twofold

Our first area of expertise is in aiding you to build strong relationships with your customers prompting better results for you by helping you understand your relationship with your client and measure your customer’s actual experience by aligning your business with that of your customers’ for maximum customer satisfaction. It is imperative to understand customer expectations in order to meet them and exceed them. Lýsi Solutions’ thorough, targeted and discerning customer experience research will show you precisely what your customers want, what they feel about your business or product and whether you are meeting their needs. We work together with you to get you to a place where your customers’ expectations are in line with your brand promise with the purpose of securing long-term commitment to your brand. A successful organisation thrives on mutually beneficial relationships.

Our second area of expertise focuses on offering solutions for your labour issues including assisting with or chairing your disciplinary and grievance hearings. We also facilitate poor performance and/or incapacity counselling meetings. Furthermore, we offer assistance in preparing for / or representation in Mediation and Arbitration proceedings in the CCMA and Bargaining Councils, subject to the Rules of the CCMA.